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Help Manual > School Desk > Handling Teacher Accounts

Frequently asked questions

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1.  Who should be given an e-Services account by the school?

 

Schools are required to create e-Services accounts for all monthly-paid teachers (including regular and temporary teachers who are paid by Salaries Grant, cash grants from the government or schools' private funding) and teaching assistants (excluding “teacher assistants” in special schools and teaching assistants in kindergartens). For daily-paid supply teachers, schools may decide whether accounts should be created for them on the basis of schools' operational needs.

 

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Schools should not create accounts for non-teaching staff, including secretaries and other clerical staff, IT technicians, social workers, etc..

 

 

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Questions in the same category:

1.Who should be given an e-Services account by the school?

2.How does the school create e-Services accounts for teachers?

3.If the teacher information in a newly created teacher account is found to be incorrect, what should the school do?

4.If the school has created an e-Services account for a teacher who ends up declining the appointment offer, what should it do?

5.Non-teaching staff are not entitled to e-Services accounts. If the school has created accounts for them, what should it do?

6.A teacher informed the school that he/she has submitted a request to reset his/her password, but the school has failed to receive the request. Why is that?