School Supervisor Account

1.The need to register a school supervisor account

2.Supervisor serving more than one school

3.A supervisor register more than one school supervisor account

4.School supervisor account automatically registered with the school

5.Information to be obtained from school supervisor before registering school supervisor account

6.Timeframe of registration procedure of school supervisor account

7.Recalled the email sent to school supervisor regarding registration of school supervisor account

8.Change school supervisor

9.Remove school supervisor account

School Account

1.Forgotten Master School Administrator (MSA) username or password

2.Forgotten Delegated School Administrator (Administrative Staff) (DSA(A)) username or password

3.Change Master School Administrator (MSA) and Delegated School Administrator (Administrative Staff) DSA(A) password

4.Create an e-Services account for the school

5.An easy way to manage multiple e-Services accounts of primary and secondary sections and branch schools

Teacher Accounts

1.School staff who should have an e-Services account

2.Steps to create e-Services accounts for teachers

3.Incorrect teacher information found in newly created teacher account

4.School has created an e-Services account for a teacher who eventually declines the appointment

5.Handle the e-Services accounts of non-teaching staff

6.A teacher has submitted a request to reset password but the school does not receive it

Appointment Records of Teachers

1.Update teachers' appointment information

2.Manage the appointment records of teachers teaching in both secondary section and primary section

3.Appointment records of teachers whose salaries are from different sources of funding

4.Definitions of "full-time" and "part-time" kindergarten teachers

5.A teacher taking a prolonged leave or on secondment to the Education Bureau

6.Departing teacher

7.Restore terminated employment records

8.Update a kindergarten teacher's "Monthly Salary and Employment Information"

9.Update the type of learning activities for which a kindergarten teacher is specifically responsible

Submission of Basic Law and National Security Law Test (BLNST) result

1.Newly-appointed teachers who are required to meet the Basic Law and National Security Law Test (BLNST) requirement

2.Newly-appointed teachers who are not required to meet the Basic Law and National Security Law Test (BLNST) requirement

3.Verify the Basic Law and National Security Law Test (BLNST) result submitted by teachers

4.Submit teachers’ verified Basic Law and National Security Law Test (BLNST) results to Education Bureau

5.Export the submitted teacher list

6.Recall the teacher list after submitting to Education Bureau (EDB)

Discrepancies  (applicable to aided schools only)

1.Some teachers in payroll record but not in teacher list

2.Some teachers in teacher list but not in payroll record

3.Discrepancy of Rank/TOE/FTE in payroll record

4.Discrepancy of qualifications or training in payroll record

5.Discrepancy of date of birth or sex in payroll record

Teacher Profiles and CPD Records

1.Verify personal profile

2.Verify Continuing Professional Development (CPD) activities record

3.Verify Continuing Professional Development (CPD) cycle

4.The information submitted by teacher is incorrect

5.System functions to notify teachers to update and submit records

6.Input school-based professional development activities to teachers' Continuing Professional Development records

7.Check teachers' personal profiles and Continuing Professional Development activities records

8.Download teachers' personal profiles

9.Download Continuing Professional Development activity records

10. View Continuing Professional Development Activity Records

School Profile

1.System messages reminding school administrators to manage the teacher accounts and profiles

2.Overview of the key information of all the teachers in the school, including their ranks, RT/PT numbers, usernames and updating status of their profiles

3.Comparison between the Number of Teaching Posts within Entitlement and the Number of Teacher Accounts in e-Services Portal

4.Update the number of teaching posts

5.Statistics on the qualifications, teacher training status or age distribution of all the teachers in the school

6.Statistics on the number of teachers reaching retirement age in the coming school year

7.Check language proficiency status of English and Putonghua teachers

8.View permitted teacher list

9.Permitted Teacher list includes teachers who have been departed

10.Create e-Services accounts for Permitted Teachers in the school

Importing and Exporting Teacher Profiles

1.Feature to facilitate teachers to input subjects taught for the current school year

2.CloudSAMS importing teacher data from e-Services Portal

3.Export e-Services Portal teacher data

School Account Delegation

1.Delegate certain functions of Master School Administrator (MSA) to administrative staff or teachers

2.The difference between Delegated School Administrator (Teaching Staff) (DSA(T)) and Delegated School Administrator (Administrative Staff) (DSA(A))

3.How does Delegated School Administrator (Teaching Staff) DSA(T) log in to the School Desk

4.Retract the delegation given to a Delegated School Administrator (Teaching Staff) (DSA(T)) who is leaving school

5.Comparison of the function sets of delegated account and Master School Administrator (MSA) account