3. If the teacher information in a newly created teacher account is found to be incorrect, what should the school do?

If the School Administrator finds errors in the information he/she input after creating a teacher account, he/she may, depending on the circumstances, deal with this problem in the following ways (applicable if the teachers has yet to confirm his/her New/Re-appointment registration):

1.If the School Administrator has input the wrong email address or appointment information of the teacher (including the Effective Date of Appointment and Rank/TOE/FTE), rectification can be made by clicking "Update" on the "New/Re-appointment" page and re-sending the confirmation email to the teacher.

(Screenshot: "Appointment Management" > "New/Re-appointment")

2.If the School Administrator has input wrong personal particulars (including name, date of birth, sex and title) of the teacher, he/she can remove the teacher's temporary employment record on the "New/Re-appointment" page. Then, click the "New/Re-appointment" button to input the particulars of the teacher in order to restart the registration process.

(Screenshot: "Appointment Management" > "New/Re-appointment")

Related information:

Questions in the same category:

1.Who should be given an e-Services account by the school?

2.How does the school create e-Services accounts for teachers?

3.If the teacher information in a newly created teacher account is found to be incorrect, what should the school do?

4.If the school has created an e-Services account for a teacher who ends up declining the appointment offer, what should it do?

5.Non-teaching staff are not entitled to e-Services accounts. If the school has created accounts for them, what should it do?

6.A teacher informed the school that he/she has submitted a request to reset his/her password, but the school has failed to receive the request. Why is that?