2. If the DSA(A) forgets his/her username or password, what should he/she do?

If the Delegated School Administrator [DSA(A)] forgets his/her username or password, the Master School Administrator (MSA) should log on his/her account and select “Account Setting” then “Account Delegation” from the School Desk menu on the left. Find the DSA(A) from the Delegation List and click “Update”.

(Screenshot: “Account Setting” > “Account Delegation”)

Input a new password for the DSA(A) in the “Password” field, and again in the “Re-Type Password” field. Click “Save” and notify the DSA(A) of the new password.

(Screenshot: “Account Setting” > “Account Delegation”)

Related information:

Questions in the same category:

1.If the MSA forgets his/her username or password, what should he/she do?

2.If the DSA(A) forgets his/her username or password, what should he/she do?

3.How do MSA and DSA(A) change his/her password?

4.How do I create an e-Services account for the school?

5.Our school has both secondary and primary sections. Is there an easier way to manage two e-Services accounts?