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Help Manual > Teacher Desk > Updating Teacher Profile

Frequently asked questions


1.Why is the "Update" button missing from my profile?


As teacher-updated information is subject to the school's verification, you will not be able to update your Teacher Profile in the following circumstances:


1.Your Teacher Profile is pending the school's verification


If you have already submitted your Teacher Profile and/or CPD Activities (Self-input) for the school's verification, the "Update" button in each section of your Teacher Profile and CPD Activities will be hidden. If you need to revise submitted information, you can withdraw your submission before verification begins and re-submit the information after revision. However, if the school has started to verify the information, you can only update your Teacher Profile after completion of the verification process.


2.Your appointment is not yet effective


If you are a new recruit or transferred teacher, you will not be able to update your Teacher Profile before the effective date of appointment as shown in the "Serving Schools" page. Please update and submit your Teacher Profile only after the effective date of appointment. However, if your appointment is not shown in the "Serving Schools" page, please inform the School Administrators to complete the New/Re-appointment process for you.


3.You are not a serving teacher
If you are not serving in a school with an active e-Services Portal account, you will not see the "Update" button in your Teacher Profile.



Related information:


Questions in the same category:

1.Why is the "Update" button missing from my profile?

2.If the information in my profile has been rejected by the school, what should I do?

3.How do I update my personal particulars, including my Chinese and English names, date of birth, sex and email addresses, etc.?

4.How do I update my years of teaching experience in pre-primary education?

5.How do I update my qualifications/teacher training information?

6.How do I add qualifications/teacher training programmes that I am currently pursuing?

7.How do I update my duty/post and subject taught for the current school year?

8.If my duty/post and subject taught remain unchanged for the current school year, is it mandatory for me to update?

9.If I am not teaching any subject in the current school year, what should I do?

10.If my duty/post or subject taught is not on the list, what should I do?

11.If my "Rank/TOE/FTE" as shown in“Serving School”is incorrect, what should I do?

12.What function(s) does the system provide for teachers to input information on their subjects taught?

13.If a lesson is co-taught by two teachers, how should the number of teaching periods be counted?

14.How does a kindergarten teacher update his/her “Employment Information” and "Type of Learning Activities Specifically Responsible for"?