Account Issues

1.Forgotten username/password

2.Change password

3.Create e-Services Portal account

4."Teacher Profile > "Serving Schools" shows previously served school

Updating Teacher Profile

1.No "Update" buttons in "Teacher Profile"

2.The school rejected the submitted records

3.Update personal particulars

4.Update years of teaching experience in pre-primary education

5.Update qualifications and teacher training information

6.The same duty/post and subject taught in new school year as in the previous school year

7.No teaching subjects in current school year

8.No suitable duty/post or subject in the list

9.Incorrect "Rank/TOE/FTE" in “Serving School”

10.System functions that facilitate teachers to input their subjects taught information

11.How to count the number of teaching periods for the lessons co-taught by two teachers

12.Update “Employment Information” and “Type of Learning Activities Specifically Responsible for” of Kindergarten Teacher

13.How do I know if I have completed the updating exercise for the current school year

Submission of Basic Law and National Security Law Test (BLNST) result

1.System prompt to input BLNST information

2.Which level of BLNST test result to be submitted

3.How to input BLNST information

4.Update the BLNST result information

5.The information of whether I am a newly-appointed teacher in this school year and need to fulfill the BLNST requirement is incorrect

Teachers/Principals CPD Activities

1.Continuing Professional Development (CPD) activities that need to be manually input by teacher

2.Continuing Professional Development (CPD) activities records of acting principals

3.Statistics of past Continuing Professional Development (CPD) activities hours

4. View Continuing Professional Development Activity Records

5.In-service teacher Continuing Professional Development (CPD) cycle